Robotic Process Automation

PivotGenix’s experience and expertise is the catalyst to help you in deploying a successful automation program.

A well-designed strategy provides clarity and direction, but without proper execution, it is merely words on paper. Processes need to be established, teams must be aligned, and measurements are to be defined to facilitate successful implementation. Without it, operations can grind to a halt.

With markets constantly evolving and costs increasing, how can you be sure what’s worked for your business in the past will continue to provide a competitive advantage? With so many projects to complete and deadlines to meet, when will you begin the process of re-evaluating your efficiency?

Our automation consultants can provide strategic guidance and fresh development tactics that will facilitate successful transformations, increase effectiveness, and enable you to respond to new market opportunities and changing landscapes.

What are the benefits of RPA?

Increased

- Productivity

- Efficiency

- Security

- Scalability

- Accuracy

Improved

- Analytics

- Communication

- Resource Utilization

- Customer Support

General

- Non-Disruptive

- Hassle-Free
Implementation

We are here to help you create value, scale quickly, and drive efficiencies with automation, all while maintaining compliance.

Working with you, we can help assess and identify areas in your business ripe for transformation and discover actionable insights. Through this process we’ll learn where workers are spending the most time in your processes, which applications cost users the most time, and which activities drive production work.

Those who bring automation into their business can typically see a return on their investment within a year of implementation while seeing a boost in productivity as an RPA solution is typically 50 to 75 percent more efficient than its human counterpart. These enhancements to your workforce will allow your company to repurpose valuable employees to focus on other potential revenue generating activities or other more valuable functions.

Companies looking to scale their own automation programs can find it challenging to manage licenses, infrastructure, and other costs associated with it. As one of our service offerings, our monthly subscription service seeks to enable businesses to start automation programs, scale quickly as results are attained, and maintain compliance. This is the most flexible model for getting started and scaling with a lower upfront investment. These services provide a full audit trail for total compliance with internal and external controls.

Our service areas:

  • Process Discovery & Evaluation

  • Automation Development

  • Run & Support

Our service models:

  • Tiered, scalable pricing model

  • Project based

  • RPAaaS

Who is using RPA?

Financial Services

Use RPA to expediate customer onboarding & various processing activities

Healthcare

Providers use RPA for back office functions, handling records, & revenue cycle activities

Communications

Use RPA to configure new services & pull data from systems to triage outages / predict issues

Logistics

Transporters use RPA to for shipping activities & various document-based functions

Energy

Use RPA to keep costs in check & for back office functions

Governments

Use RPA for back office & citizen-facing activities

Process Discovery & Evaluation

  • Process mapping, planning, & identification

  • Technology and vendor selection

  • Definition of future roles & responsibilities

  • SLA definition

Automation Development

  • Solution design & development

  • System architecture & capacity planning

  • Code repository

  • End-user testing & deployment

  • Proving concepts through pilots

  • Understand design patterns

Run & Support

  • Maintenance & management

  • Proactive monitoring

  • Change management

  • SLA backed hyper-care phase & issue resolution

  • Governance and best practices

  • Reporting dashboards